Uploading High Quality Images
...pages in another program and uploading them to Heritage Makers, here are a few things you can do to reduce pixelation:
Make sure your file is saved in JPEG (for basic or Premier members) or PNG (P...
How to install Adobe Flash Player
You will need to install Adobe Flash Player to use our site. Please follow these simple instructions:
Internet Explorer
Go to www.adobe.com
Click the "Get Adobe Flash Player" icon
Check ...
Site Requirements
...nnection Dial-up Internet connections cannot handle the large amounts of information being transferred from the server. * Adobe Flash plugin version 10 or better To update your Adobe Flashplayer, c...
Can I remove red-eye from my photos?
...e Makers' Studio Editor does not currently have a red-eye removal tool. This option may be added in ...
Transferring Publishing Credit
You have the ability to transfer
publishing credits to another account. Here are the steps to transfer a credit:
Log into your account. Go to My Studio>>My Account ...
How do I Upload Photos?
...m to a "Photo Album"
in your account. The Photo Album is simply the place that your photos are
stored so that you can use them in your projects. The photos you upload should
be no larger than 4800 ...
Credits
Q: What is a credit? A: A credit is a service contract that allows you to purchase a project before completing it, then use the credit to place an order for that particular type of project. Q: How c...
Address Book
...ink. And make adjustments to your excel workbook before exporting
your contacts. 4. Select the desired CSV file from your computer. 5. Finally, click "import" to upload your selected addresses. For...
Direct Shipping
... contacts in your address book, click here. 2. Placing a Direct Shipping Order: Once you have entered all of your contacts and their addresses in your address book, you can have cards or invitations...
Template Gallery
The Heritage Makers Template Gallery provides hundreds of pre-designed projects for you to use. As you begin your project, you are welcome to either start from scratch with a blank page, or speed up t...
Gift Certificates
...ever, you can give a gift account. Gift accounts are simply an account that has been set up with a credit or membership.
Q: How do I order gift accounts?
A: Ordering gift accounts is simple. Ju...
Submitting Templates to the Template Gallery
...eted Projects page, but it will not have been ordered.
Design Guidelines
The following are s...221;
Layout: Skillful layouts are easy on the eye. Avoid cramming the page full of elements. Gro...
Refund and Cancelation Policy
Credit Order - A refund for a credit order will be given within 3 days of purchase. Publishing Order - A publishing order can only be canceled and refunded within 3 hours after the order was placed. ...
Hosting & Specials
... plans anywhere. Our average host receives over $120 in
rewards! Our hosts receive: FREE product credit – up to 20% Half-price products Exclusive hosting gift programOur hosts are spoiled! Hos...
Studio Editor / Menu Bar / Edit
...hift Z on your keyboard will undo all changes you have made to the selected image. Redo: This will redo any changes that you have undone. This can be very helpful if you are undoing several changes i...
Studio Editor / Menu Bar / View
... trim area is also grayed out. Make sure your backgrounds extend through the gray area and past the red line, however, your important photos and text need to stay inside, away from the gray area.Zoom:...
Studio Editor / Page Navigation
...ll be printed near the bottom. You may design this page except for the space that is blocked out in red for the logo and copyright information. The spine is
part of the front cover. Pages are shown s...
Keyboard Shortcuts
ac users: Any time you see Ctrl in the keyboard shortcuts list, use the Command or Apple Key on your keyboard.
Ctrl Q
Save and Quit
Ctrl S
Save
Ctrl Z ...
Studio Editor / Tool Box / Effects
...e an object with blur, the blur will gradually be reduced until the object becomes too large to blur...the border shown below was created by running the eyedropper over the flower sticker beside the pict...
Studio Editor / Tool Box / Layout
...21; position and hit Enter
or move gradually by using the up or down arrows. The position is measured in inches from the top left corner of the page to the top left corner of the image. Size: Sele...