Heritage Makers Knowledgebase

First Time User Overview

It is so easy to preserve your heritage with our system, but we want to make sure that you know step-by-step how it is done so you have the best experience. We also want to help you write your story the way you want to and also make sure you know how to use your account.  Click here to watch a tutorial on how to create a free Heritage Makers account.

How to make a project

There are a variety of ways to get started, but here are the basic steps you'll take to make your project:

For more information on how to sign up for a webinar class that shows you step by step how to create your project, click here.

Guide to Storybooking™

Now that you know the basic mechanics of finishing a project, how do you write your story? We have wonderful online guides that can help you capture your memories in writing. Story Maps and Story Steps are available on the My Studio page under Story Center.

My Heritage Studio

Your Heritage Studio is where it all happens. You can continue or start a new project, browse the Template Gallery, update your account information, look at your order history and more.

  • My Projects - This is where you start a new project, continue with your unfinished projects and view your completed projects.
  • My Photos - You can add photos to your account and view existing albums and photos.
  • Template Gallery - Choose from hundreds of beautiful pre-designed templates to help you get started.
  • My Account - You can place a new publishing order or view your order history, change your password, update your personal information and view your publishing points.
  • My Business - For Heritage Consultants, you can go to your Virtual Office, edit your consultant website, and view your customers' credits and memberships.
  • You can also manage your membership from your Studio Account.

Help & FAQ

To help you with your storybooking, you have a personal Heritage Consultant who will help answer questions and help you create the projects you want to make. Along with your personal consultant, you also have their upline leader to support you. And remember, you can always visit the Help & FAQ site to find answers to your questions.

Site Requirements

To make your experience on the website as enjoyable as possible, you'll need to make sure that your computer fits a few requirements.  For information on how to ensure that your computer is set up correctly, click here.

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  1. Comment #1 (Posted by Anonymous)
    The new FAQ database is INCREDIBLE!

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