Heritage Makers Knowledgebase

Shipping Time

After you place your publishing order, your books are printed, bound and then shipped to you. The length of this production process can vary depending on the type of project being printed (cards, books, posters, etc.) and the type of shipping you select (ground, 2nd-day, next day). While it is impossible to be exact when printing custom-made books, we do have a great track record and some guidelines that will help you know when to expect your project. All of our products are shipped from Utah.

Storybooks
10 business days for production and 1-14 business days for shipping (depending on ship method and location)

Family Folds / Cards / Prints / Calendars
3-5 business days for production and 1-14 business days for shipping (depending on ship method and location)

Please note: These estimates are made in business days and not actual days, so they do not include weekends or major holidays.

For certain holidays, we will post deadlines on your Studio account. These deadlines will let you know when you need to submit your order in order to receive it in time for that specific holiday.

To see the estimated ship date for an order you have placed, go to My Studio>>My Account>>Order History.

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